With Professional contact centre expertise and experience, EPRO TechSoft, subsidiary of EPRO Group, won an inbound call service of Shared Customer Service hotline for a local smart home product distributor starting from late Sept 2019. We are now helping their brand “Metalware” to provide a professional customer service hotline from 9:00am to 7:00pm Monday till Sunday.
We will keep on focusing in Shared Customer Service hotline solution packages for local SMEs to help them to survive the upcoming unprecedented economic crisis!