The 4^th Contact Centre Talent Training and Industry Development Forum organized by CNCCA, was held on January 12, 2019. The representatives from the company’s Operation, Training and Human Resources Departments attended the forum.

A number of contact centre experts were invited for sharing in the forum. The forum can inspire the direction and new insights of the company’s talent training in the new customer service era.

Details of the forum: https://mp.weixin.qq.com/s/cWrgYojy1o4xsW0G7HBGMw